Work for a call center

A call centre representative responds to customers’ calls to address queries or help with issues. They can also make outgoing calls to follow up on past inquiries or set up appointments.

Employees of call centres may be employed directly by the company they represent or are employed by a third-party service that manages calls on behalf of another company. The call centre does not require a specialized qualification, but some companies require additional training to handle the most common questions.

Although call centre workers are only one kind of customer service rep, as per the Bureau of Labor Statistics (BLS), the annual median salary for a customer service representative was $34,710 in 2019. If you are interested in serving customers, look into the following companies that regularly offer work-from-home-based call centre jobs on the website!